About pLDNetworks

AutismSpot the Website

Are Premium Members eligible for a refund?

Yes! We appreciate the early adopters who helped make AutismSpot possible. Refund information can be found here.

Can I share my username and password?

Please don't share your username and password. Membership is free and we want everyone to have their own place here at AutismSpot.

Can I access autismspot.com from another computer?

Yes. Every user has a unique ID and password that is confidential. ID and passwords are not to be shared or given to someone else. You may access AutismSpot from anywhere. There is one catch...if you give your user information to someone and you then try to log in, you will be denied access. Encourage your family and friends to buy their own subscription. Our pricing is designed to be affordable enough for most anyone.

I have dial-up service. Will your videos play on my computer?

If you are connected to the Internet, the answer is yes. Our videos will play on your computer. The faster your Internet connection, however, the better.

I am having a problem with my video. What do I do?

Since AutismSpot requires no special software, chances are you are having a bandwidth or connection problem. If you have determined your connection is not the issue, please contact us and we will do our best to troubleshoot the problem with you.

Can we purchase AutismSpot for our school district, university, hospital, clinic, church, etc?

The AutismSpot Education Portal is an exciting way for school districts, private schools, churches, and other groups to train staff, stay informed, and be better equipped for managing various special needs. Please contact us to learn more about this complete offering. You may reach us by dialing 888.317.8074 or send an email to help@autismspot.com

Is this a free site?

In the beginning, AutismSpot had a premium level membership. This membership helped offset the tremendous costs involved in producing content and running a site such as AutismSpot. We worked hard to continually drive down the price. We planned for it and, with the help of our partners and sponsors, have made AutismSpot completely free. Please support their services and products as they help make AutismSpot available for everyone.

Click here for Premium Membership refund information...

Do I need special software to download and watch your videos?

No, there is no special software and you do not need to download the videos. Utilizing Flash technology and an embedded video player, we send the videos straight to your browser. All you have to do is click play and you are on your way. If you see something that interests you on the video, just press pause and study the picture more closely. We've made this just for you so enjoy and learn as you go.

If you don't have it, you can get the FREE Flash browser plugin here.

There is a topic that is not covered. Can I send you a request?

PLEASE DO. We are here to meet the needs of the Autism Community. Send us a list of what you would like to see. If you know a professional or parent who provides this service, please include that information.

I'm a parent and have something to share. Can I send you a video?

Yes. Send us an email and we will tell you how to make it happen.

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