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Autismspot is a global database of Autism resources that is available to everyone. Our online store was created in response to our audience wanting to help spread the awareness of Autismspot with logo merchandize. If you're unsatisfied with the quality, size or color of an item you may return it for a replacement item of equal value.
Shipping is the responsibility of the customer regarding original purchases and returns. Please review orders thoroughly when purchasing to make sure of desired sizes, styles, colors and quantity. This “double check” will help eliminate future return shipping costs to you, the customer.
Item must be returned within 15 days from date of purchase.
Items that have been laundered or altered in any way cannot be accepted for exchange or return.
- Place the items you wish to return in a suitable box or envelope. You must include a copy of the original invoice.
- If applicable, indicate the style, color, and size of your desired replacement item(s).
- Please provide a brief reason for your return so we can log it in our research database.
Because the Customer is responsible for return shipping charges, we recommend you use priority mail or a carrier that provides tracking. Autismspot is not responsible for lost shipments.
When the returned item is received, we immediately process a new order for your replacement item and ship you a replacement item with the additional shipping cost charged to your account.
You may see a new charge on your credit card statement, but the value of your returned item will be credited back when our Returns Department has completed processing your return (usually within 2-3 weeks).
When the returned item is received, the value of your returned item will be credited back as soon as our Returns Department has completed processing your return (usually within 2-3 weeks).